AUCTION INFO
Below are the auction fundamentals and guidelines that you should read and understand before you register or bid with TNA Auctions.
We recommend taking a look at our other support pages to get the full scope of how our auctions run and what's expected of you as a bidder or consignor and TNA as your auctioneers.
All items purchased are subject to 15% Buyers Premium. Canadian taxes are charged at the applicable provincial rate to the item’s shipping destination. Shipping fees are charged and realized in Ontario thus are subject to Ontario HST.
We do not ship outside of Canada.
ALL SALES ARE FINAL. NO REFUNDS OR EXCHANGES. This includes items that are NOT firearms or ammunition.
IF YOU ARE NOT SURE, DO NOT BID.
ALL BIDDERS:
Please read our Terms & Conditions carefully before registering and bidding. TERMS & CONDITIONS ARE FOUND ON EVERY LOT. Please select the “Terms & Conditions” tab on the auction page to view.
By registering for an auction and/or bidding on an item you (the bidder) agree, understand and accept all True North Arms Auctions terms and conditions, buyers premium, payment terms, shipping policy and surcharges, administrative fees and all other details and information.
To complete your registration you will be prompted to check a box to confirm you’ve read, understood, and agree to all our policies and terms and conditions. Don’t click it if you don’t agree!
All purchases of firearms and ammunition require a valid PAL. Shipments of non-restricted firearms are authorized only after the item is paid in full, PAL is verified, shipping charges are paid in full and a reference number is given from the CFO. Shipment of restricted and prohibited firearms is only authorized once the item is paid in full, PAL is verified, shipping is paid in full and the transfer has been approved. Firearms transfer will start when the firearm is paid for in full (not including shipping).
NOT bidding on firearms or ammunition you can bypass the PAL license requirement when registering by entering all 0’s (00000000) in the firearms license field.
Bidding on firearms or ammo - you are required to accurately provide your PAL information at registration.
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TAX DETAILS
Canadian taxes are charged at the applicable Provincial rate to the item’s shipping destination.
Buyers Premium is a taxable charge and is compulsory on all sales.
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Shipping costs are based on shipping distribution location’s applicable Provincial tax rate.
TAX EXEMPT INDIVIDUALS
YOU MUST CONTACT US TO APPLY YOUR EXEMPTION TO YOUR ORDER(S).
This must be done once you complete your registration and before you place your first bid. If you fail to inform us of your tax exemption within that timeline, you could incur a $25 administrative fee (per lot) applied to your invoice/charged to your card to rectify the issue(s) if done afterwards.
TNA does not guarantee that we can update your billing before automated payment charges are issued. In other words, if you fail to provide us your tax number, you may be charged taxes, as this may not be possible to reverse.
Once invoices are issued and paid for, TNA cannot issue refunds.
MORE INFO CAN BE FOUND BY VIEWING THESE LOTS ON THE AUCTION PORTAL:
LOT 0A: Terms & Conditions
LOT 0B: Payments
LOT 0C: Shipping
LOT 0D: FAQ
Have a question? Visit our SUPPORT PAGE where you'll find more helpful information, including payment and shipping methods and answers to commonly asked questions.
Alternatively, you can reach out to us with any questions by sending an email to: info@truenortharms.com or completing this form.
If you experience any technical difficulties while using the ICollector/bidder portal please direct your call to their support team at 1-866-313-0123. True North Arms Auctions cannot assist or solve website issues with ICollector.